FAQ

We offer a 12-month warranty on our carpet car floor mats, covering manufacturing defects and abnormal wear under normal usage conditions.

✅ What the Warranty Covers:

• Manufacturing defects (poor stitching, material separation).
• Unusual wear and tear under normal use.
• Seam tearing or material delamination (not caused by improper care).

❌ What the Warranty Does NOT Cover:

• Natural wear and tear (surface wear from regular use).
• Mechanical damage (cuts, burns, or punctures).
• Damage from exposure to harsh chemicals.

If you experience any issues covered by our warranty, please contact us with photos of the defect for a resolution.

Yes, our car mats come with fastening clips designed for your specific vehicle, ensuring a secure fit for a safe and comfortable drive.

Yes, our floor mats feature a waterproof, anti-slip backing and are equipped with secure fastening clips for a stable, slip-resistant fit.

Yes, we are a car mat manufacturer. We meticulously develop the fitment, select high-quality, durable materials, and maintain strict quality control throughout production.

To clean the floor mats, simply vacuum or shake off debris. For deeper cleaning, use a damp cloth or mild detergent, then air dry. Use a machine wash with care and avoid high heat to keep it durable.

Please refer to our Return and refund policy

Please refer to our Shipping policy.

To ensure the mats fit your car perfectly, utilize the convenient filters on our website to select your car's make, model, and year. Once you've applied the filters, review the detailed product descriptions and titles to confirm compatibility.